Question 1

如何添加新的问题和答案？

Accepted Answer

要添加新的常见问题解答，请按照以下步骤操作：

1.单击“管理常见问题解答”按钮
2。从您网站的仪表板，您可以添加、编辑和管理您的所有问题和答案
3。每个问题和答案都应该添加到一个类别中
4.保存并发布。

Question 2

我可以在常见问题解答中插入图片、视频或 gif 吗？

Accepted Answer

是的。要添加媒体，请按照下列步骤操作：

1.输入应用程序的设置
2。单击“管理常见问题解答”按钮
3。选择您要添加媒体的问题
4.编辑答案时，点击相机、视频或 GIF 图标
5.从您的媒体库中添加媒体。

Question 3

如何编辑或删除“FAQ”标题？

Accepted Answer

您可以在应用程序的“设置”选项卡中编辑标题。 
如果您不想显示标题，只需在“要显示的信息”下禁用标题即可。

Question 4

What is the lead time for an export order?

Accepted Answer

The lead time for an export order depends on the size and complexity of the order, but on average it takes 4-6 weeks from the time of order to delivery.

Question 5

How does Aztec Expo handle shipping and logistics for exports?

Accepted Answer

Aztec Expo has established partnerships with reliable and efficient shipping companies to ensure safe and timely delivery of its products to its customers. The company also has a dedicated logistics team to handle all export shipments.

Question 6

What is the minimum order quantity (MOQs) for exports?

Accepted Answer

The minimum order quantity for exports depends on the product and the country of destination, but it is usually between 10-50 pieces.

Question 7

How does Aztec Expo handle product warranties for exports?

Accepted Answer

Aztec Expo offers a six month warranty on all of its products, covering any defects in material or workmanship. For exports, the company can provide warranty support through its local partners or through its own service teams.

Question 8

How does Aztec Expo handle payment for exports?

Accepted Answer

Aztec Expo accepts a variety of payment methods, including Cash in advance, wire transfer (TT), letter of credit (from a reputed bank) and PayPal. The company also offers flexible payment terms to meet the needs of its customers.

Question 9

What is the return policy for exported products?

Accepted Answer

Aztec Expo has a strict quality control process to ensure that all exported products meet its high standards, but in the event that a customer is not satisfied with their purchase, the company will work to resolve the issue and provide a satisfactory solution.

常问问题

Frequently asked questions