Question 1

새 질문 및 답변을 추가하려면 어떻게 해야 합니까?

Accepted Answer

새 FAQ를 추가하려면 다음 단계를 따르세요.

1. "FAQ 관리" 버튼 클릭
2. 사이트의 대시보드에서 모든 질문과 답변을 추가, 편집 및 관리할 수 있습니다.
3. 각 질문과 답변을 카테고리에 추가해야 합니다.
4. 저장하고 게시하세요.

Question 2

FAQ에 이미지, 비디오 또는 gif를 삽입할 수 있습니까?

Accepted Answer

예. 미디어를 추가하려면 다음 단계를 따르세요.

1. 앱의 설정을 입력하세요
2. "FAQ 관리" 버튼을 클릭합니다.
3. 미디어를 추가할 질문을 선택하세요
4. 답변을 수정할 때 카메라, 동영상 또는 GIF 아이콘을 클릭하세요.
5. 라이브러리에서 미디어를 추가하세요.

Question 3

"FAQ" 제목을 어떻게 수정하거나 제거합니까?

Accepted Answer

앱의 설정 탭에서 제목을 수정할 수 있습니다. 
제목을 표시하지 않으려면 '표시할 정보'에서 제목을 비활성화하면 됩니다.

Question 4

What is the lead time for an export order?

Accepted Answer

The lead time for an export order depends on the size and complexity of the order, but on average it takes 4-6 weeks from the time of order to delivery.

Question 5

How does Aztec Expo handle shipping and logistics for exports?

Accepted Answer

Aztec Expo has established partnerships with reliable and efficient shipping companies to ensure safe and timely delivery of its products to its customers. The company also has a dedicated logistics team to handle all export shipments.

Question 6

What is the minimum order quantity (MOQs) for exports?

Accepted Answer

The minimum order quantity for exports depends on the product and the country of destination, but it is usually between 10-50 pieces.

Question 7

How does Aztec Expo handle product warranties for exports?

Accepted Answer

Aztec Expo offers a six month warranty on all of its products, covering any defects in material or workmanship. For exports, the company can provide warranty support through its local partners or through its own service teams.

Question 8

How does Aztec Expo handle payment for exports?

Accepted Answer

Aztec Expo accepts a variety of payment methods, including Cash in advance, wire transfer (TT), letter of credit (from a reputed bank) and PayPal. The company also offers flexible payment terms to meet the needs of its customers.

Question 9

What is the return policy for exported products?

Accepted Answer

Aztec Expo has a strict quality control process to ensure that all exported products meet its high standards, but in the event that a customer is not satisfied with their purchase, the company will work to resolve the issue and provide a satisfactory solution.

자주하는 질문

Frequently asked questions